NextD TV Customer Support

Getting Started 8

• What do I need to setup NextD?
• How to setup NextD Player
• How do I connect the NextD Remote app to the NextD player?
• How do I scroll up and down on the screen?
• How to power off NextD Player

See all 8 articles

Troubleshooting 8

• NextD Remote app is sluggish or disconnects from NextD Player sometimes
• Video streaming is not smooth or laggy on my NextD Player
• I can't see the display output from NextD on my TV.
• I can't hear any sound from NextD on my TV.
• How do I get rid of the "Unfortunately this app has stopped" error.

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Technical Specs 3

• What is the highest video output resolution on NextD Player?
• Can NextD support 3D videos?
• Does NextD support external hard drives (HDD)? If so, what file systems are supported?

Known Limitations 6

• Some apps showing “This app is incompatible with your device” in the Google Play Store.
• Some portrait-orentation-only apps don't display properly on TV screen.
• Some apps don't support NextD
• NextD N1 Only: Some video apps don't stream in Full HD
• NextD N1 Only: [Fixed] VPN support on NextD Player

See all 6 articles

Useful Tips 10

• What’s the difference between Hover Touch Mode, Mirror Touch Mode and Media Control Mode?
• Can multiple NextD Remote apps control the same NextD Player?
• What accessories does NextD Player support?
• Where do I find the apps I installed on NextD?
• Can a NextD Remote app control multiple NextD Players?

See all 10 articles

Advanced Tips 10

• How do I clear the cache and data files of an app?
• How do I install Android apps on NextD from outside of the app stores?
• How do I make the app icons larger on the NextD Player desktop screen?
• How do I use NextD Player as a file server for the external USB drives?
• How do I move apps data to external USB drives to save space in internal storage?

See all 10 articles

Other 11

• What’s the difference between NextD and other media players?
• What type of content and apps/games will I have access to?
• How does NextD receive updates?
• Is the NextD player portable?
• How does videoconferencing work?

See all 11 articles

产品介绍 1

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使用说明 1

• NextD TV智能电视机顶盒（海外中文版）补充操作说明

售后服务 2

• 联系方式
• 重新安装或更新中文影视Apps

购买信息 1

• 网络直邮