We encourage you to review the printed User's Guide and watch the tutorial video first (Tutorial video: http://www.nextdtv.com/tutorial )

If you need additional help, please visit: http://support.nextdtv.com/ to get immediate support. 
You can also easily reach the NextD Support Team from within the NextD Remote app by clicking on the "?" button on the upper right corner for Support & Feedback. 
Alternatively, You can simply email us at support@nextdtv.com

We guarantee a response time within 24 hours but often within minutes during business hours. If you would like to talk to the NextD support team over the phone, the best way is to open a ticket and let us know a good number and time to call back.